We pride ourselves in selecting high-quality brands and hope that you will be pleased with your order. If for any reason you are not satisfied with your purchase we are happy to offer you a refund excluding charged shipping/delivery costs within 14 days of receipt by contacting us.
The returns policy does not apply to goods that have been used, washed, damaged or if any attempt has been made to alter the product. Merchandise must have all tags attached and be returned in original condition.You must provide a proof of purchase or an order confirmation number before the return can be authorized. Summer Somewhere reserves the right to refuse any return that is poorly packaged or damaged and by way rendering the items unsellable.
When we receive your package, we will notify you by Email or WhatsApp. The item/s will be inspected and rejected or approved before the refund is issued. If the conditions of our returns policy are met, we will refund the cost of the goods excluding the shipping/delivery costs. Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Refunds will be issued within 3 days of receipt of returned merchandise and may take an additional 5-7 days to appear on your account.
For Domestic Orders: We will collect from your home or an alternative address. Your refund will be processed in the original form of payment.
For International Orders: All shipping charges related to returns are at your expense. We do not cover return shipping costs and take no responsibility for loss of items being returned. If your package arrives Summer Somewhere within the 14-day timeline specified above, your refund will be processed in the original form of payment within 5 days. You will be notified by email when this transaction has taken place. Please note that your bank may need extra time to process a refund after receiving the information.
For Domestic Orders: If you would like to exchange an item please contact us so we can arrange this for you. We will gladly offer an exchange for your purchase within 14 days of receipt providing it meets our exchange policy. The exchange policy does not apply to goods that have been used, washed, damaged or if any attempt has been made to alter the product. Merchandise must have all tags attached and be returned in original condition. You must provide a proof of purchase or an order confirmation number before the exchange can be authorized. Summer Somewhere reserves the right to refuse any return that is poorly packaged or damaged and by way rendering the items unsellable.
For International Orders: In order to serve you most efficiently, we do not offer International merchandise exchanges. You may return your item within 14 days of receipt for store credit and then use the store credit to purchase a replacement size, color, or alternative item/s (refer to returns policy).
Non Refundable/Exchangeable Items
1. Final sale items are non-refundable. No Returns. No Exchanges. No Exceptions. Please double check your sizes! No modifications can be made after your order is placed.
If merchandise is defective, please notify us within 3 days of receipt of the merchandise, and we will replace the defective item. Additional shipping fees will be waived for replacement items on defective merchandise. It is important to note that all merchandise is thoroughly inspected before shipment for any damage. If it appears that merchandise has been tampered with, no replacement or refund will be issued.
If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. If a replacement isn’t available you are entitled to a full refund including shipping costs.